The error pop-up says, 'The driver for your LeapReader isn't installed.' I've restarted several time and re-connected the app, but it is still not working. I am getting an Error 40 error when I run their app trying to connect my LeapReader. My problem: I don't have the 'Allow button' option Their troubleshooting guide tells me to go to Security& Privacy>allow apps downloaded from>app Store & identified developers>click 'Allow' so I can select LeapFrog. Problem: Can't install drivers/extensions, being blocked by Catalina Now, I can't even using the LeapFrog Conect app anymore and I have 5 other products that I can't update without it. (I purchased a new item, and it wasn't being detected on my mac.) Reinstalling the app was a fail because I am being blocked from installing drivers/extensions. I used to have it working on my laptop but then I followed the troubleshooting guide on their website and uninstalled the existing app manually to reinstall it. I am trying to install a Leap Frog Connect app on my Macbook.